Ready made items are shipped out 1-5 days after purchase! For made-to-order items- processing time will be listed in the item description. 

I do not accept returns or exchanges, but I am happy to help you if you have a question/concern regarding your order. 

You can contact me at savannah@hidden-houses.com and I will be happy to help you! 

My stained glass commissions are closed currently. I will update when they are back open.

I am currently taking commissions/freelance work for illustration. Please contact me to tell me about your project!

Yes! I now offer international shipping.

I use reclaimed shipping materials whenever possible! Currently, about 80% of my shipping supplies are reclaimed! This is not only good for the environment- but helps to keep my packaging cost low!

Common reclaimed materials I use are bubble wrap, bubble pouches, craft packaging paper, cardstock, and newspaper!

Stained glass suncatchers are made using a technique called "copper foil stained glass". This technique uses solder that contains part lead (I use 60/40 solder) to join the glass pieces together.

I recommend washing your hands after handling and keep of reach of children and pets.

I put a lot of love, time, and materials into making each piece- so it is very important to me that they arrive to you safe! I ship all my fragile items using the "box within a box" method. Each suncatcher is tightly packed to ensure it cannot break during transit. I ship using 2-day priority mail to reduce the time it is in transit.

Stained glass requires minimal care. If you need to clean your suncatcher- you can use a small amount of non-ammonia glass cleaner Do NOT use other cleaners- as it can damage the solder lines.

I recommend using non-ammonia Windex and then wiping the piece down with a small amount of isopropyl alcohol. The alcohol will neutralize the Windex so it doesn't damage the solder lines.

Do NOT use suction cups for suncatchers. Temperature and moisture changes can cause the suction cups to fail. I recommend using a screw-in hook on the base of your window pane.